How Google My Business Can Help Your Law Firm (Ep 126)

Season #2 June 11, 2023

I'm sure you've heard of Google My Business, or maybe you've seen it in action when you've searched for a business online. It's that box that pops up on the right-hand side of the search results page, providing a snapshot of a business’s information. But have you ever thought about how this tool can be applied to your law firm?

I bet many of you haven’t, and I get it. As a law firm, you might be more focused on the legal services you provide, thinking less about your online presence or digital marketing. But here's the thing: we're living in a digital era where most people rely on online searches to find services, including legal services.

Google My Business is a crucial tool in making your law firm visible and attractive to potential clients. It allows you to manage your online presence across Google, including Search and Maps.

Imagine this, a potential client is in need of legal services in your area. They're likely to type in "law firm near me" or something along those lines into Google. If your firm has an optimized GMB profile, it could be one of the first ones they see, complete with your business hours, services, location, and reviews. This can make a big difference in whether they choose your law firm or keep scrolling.

One of the key aspects of Google My Business is the ability to collect and showcase customer reviews. Let's be honest, reviews matter. According to a recent survey, 84% of people trust online reviews as much as a personal recommendation. So, having a platform where your satisfied clients can easily leave positive feedback can greatly enhance your firm's reputation.

And it's not just about collecting positive reviews. Google My Business also gives you the opportunity to respond to reviews, demonstrating your commitment to client satisfaction and further building trust with potential clients.

But there's more! You can also use Google My Business to post updates, share photos, and even offer promotional deals. This keeps your profile fresh and encourages interaction from potential clients. For instance, sharing photos of your team can give your firm a human face, helping potential clients to feel more comfortable reaching out.

Setting up a Google My Business profile is pretty straightforward, but to fully utilise its potential, you need to ensure it's fully optimised. This means filling out all the necessary information, including your firm's name, address, phone number, website, and hours of operation. It's also important to select the correct category for your business and to regularly update your profile with fresh content.

Remember, the purpose of Google My Business is to make your law firm more visible and attractive to potential clients. To do this, you need to keep your profile up-to-date, respond to reviews, post regularly, and, most importantly, provide excellent legal services that will earn you those glowing reviews.

So, if you haven't yet explored Google My Business, I urge you to do so. It's a small step that could greatly impact your law firm's success.

Well, that's it for this episode. I hope you found it informative. Remember, the digital world is full of opportunities for your law firm – you just have to take advantage of them.

This has been Caralee Fontenele for "Scalable Law" Until next time, keep pushing those boundaries!

ALSO…

I'd like to extend an exciting opportunity for all of you who want to take your law firm to the next level.

I run a program called the Scalable Business Lounge, which provides live coaching for law firm owners looking to grow and scale their businesses. When you join SBL, you're not just getting guidance and advice - you're getting me, Caralee Fontenele, as your coach, and you're also joining a community of incredible law firm owners who are sharing their experiences with you every step of the way.

If you're a go-getter, if you're committed to creating a change and making a huge impact in your law firm, then I encourage you to join us at the Scalable Business Lounge.

And for those of you who want to learn more about marketing strategies for your firm, I have a FREE MASTERCLASS available for lawyers and law firm owners. In this Masterclass, I share how to implement a 3-pronged marketing approach across three different marketing funnels. It's a game-changer, folks.

It's the time to move forward, push those boundaries and strive for success. The tools are here, the community is here, and I'm here ready to help. You can find more details about SBL and the Masterclass in the description of this podcast.